2014 Peak Playbook

ChickenLegs

Safety Expert
To all, for discussion:

Last week all senior staff received and were briefed on the 2014 peak playbook. The book (binder) features the objectives and goals of operations for peak. It contains alarming instructions.


Safety: Reducing [reported] injuries by employing various methods and tactics. The safety section contains 18 pages of methods and tactics used to deter employee from reporting the injury.


Media: There are very strict guidelines this year involving the media. The company wants to avoid a public relations nightmare and outlines several steps that must be taken.


Service: All packages are expected to make service - "by all means necessary."


Whistleblower: There are methods that must be used to spot the troublemakers among the management rankings. There are teams dedicated to monitor social media as part of the PR initiative.


Whistleblower 2: Details include methods and tactics for emotional and psychological manipulation among the bargaining unit.


Discipline: All discipline shall be minimum with regards to tactics as described in other sections.

This is also a lengthy section which includes new methods for taking notes and interviews.


Troublemakers: Section includes redundant information about discipline and psychological tactics - but it focuses on certain types of people. Not the employee everyone knows is a troublemaker - but the employees who actively listen to them.


Seasonal employee: All seasonal employees must feel important to the cause. Manipulation will be used (outlined in other sections). Safety - refers to safety section designed to reduce injury reports.


Loss prevention: New training and equipment has been completed at test buildings. Deployment will not occur until 2015. (All that was mentioned about LP)
 
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upschuck

Well-Known Member
Media: There are very strict guidelines this year involving the media. The company wants to avoid a public relations nightmare and outlines several steps that must be taken.

We have always been told to never talk to media and to direct them to the UPS Public Relations department, but have no idea what that number is.

Service: All packages are expected to make service - "by all means necessary."
Nothing unethical, I'm sure.

Whistleblower: There are methods that must be used to spot the troublemakers among the management rankings. There are teams dedicated to monitor social media as part of the PR initiative.
Would that be you? :biggrin:

Whistleblower 2: Details include methods and tactics for emotional and psychological manipulation among the bargaining unit.
Are we going to mindlessly repeat some oath everyday or use other hypnotic suggestions?


Seasonal employee: All seasonal employees must feel important to the cause. Manipulation will be used (outlined in other sections). Safety - refers to safety section designed to reduce injury reports.

I doubt most seasonals report anything, unless it is serious, anyway.
 

ChickenLegs

Safety Expert
Im on the hopper myself reading it too. Seriously nothing like cracking up on the hopper lol

The hopper
040412-DoD-SS-620.jpg

dish-hopper-joey.jpg
 

ChickenLegs

Safety Expert
Every page in the binder was printed on red paper. Each page also had a bar code printed along the left side. I'm assuming this is to track down someone who attempts to leak it to the media.

The playbook was not distributed to supervisors or anyone like that. The info will make its way down the ladder though. You heard it here first !
 
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