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A small nugget of what is sure to be many changes in the coming weeks
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<blockquote data-quote="Ricochet1a" data-source="post: 979344" data-attributes="member: 22880"><p>From what I understand (last time I checked with an Express Courier I know, which was about 4 months ago), there was the capability in the "new" powerpad (same as the old one I had when I was working as a Courier) to do an exception scan while at a drop box and perform a scan on a Ground piece. </p><p></p><p>The next time you are at a drop box (having a stop with a dropbox) hit exception, then scroll all the way to the very last option - you will see "Ground pickup" as an option (you WILL NOT see this option available at a non-drop box stop). Scan a Ground piece while in that option. The powerpad will accept that scan. When you close the stop, the powerpad will prompt you to print out a listing of all Ground pieces scanned at that stop. </p><p></p><p>For kicks, do just that, then take that label and adhere it to your timecard (the one you use to punch the time clock with). Your manager will pull you aside the next day and tell you very pointedly to NOT do that again (scan Ground pieces).</p><p></p><p>If this option is no longer available, then it was just recently removed. </p><p></p><p>This exception scan IS NOT available on the exception menu while at a non-drop box stop (customer location). Express also doesn't mention it is available. Look in your powerpad manual and see if the option is listed as being there (I don't know if it is or not in the manual). I'd be curious to know if that capability is actually listed as a potential exception scan. </p><p></p><p>All Couriers know NOT to touch Ground pieces at customer locations (it is what they are supposed to do, despite the pleas of their customers to go ahead and take it). The problem is Ground pieces left in Express drop boxes. What does your manager presume you are supposed to do with those, chuck them into a garbage can? I would've loved to do so when I was working as a Courier.</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 979344, member: 22880"] From what I understand (last time I checked with an Express Courier I know, which was about 4 months ago), there was the capability in the "new" powerpad (same as the old one I had when I was working as a Courier) to do an exception scan while at a drop box and perform a scan on a Ground piece. The next time you are at a drop box (having a stop with a dropbox) hit exception, then scroll all the way to the very last option - you will see "Ground pickup" as an option (you WILL NOT see this option available at a non-drop box stop). Scan a Ground piece while in that option. The powerpad will accept that scan. When you close the stop, the powerpad will prompt you to print out a listing of all Ground pieces scanned at that stop. For kicks, do just that, then take that label and adhere it to your timecard (the one you use to punch the time clock with). Your manager will pull you aside the next day and tell you very pointedly to NOT do that again (scan Ground pieces). If this option is no longer available, then it was just recently removed. This exception scan IS NOT available on the exception menu while at a non-drop box stop (customer location). Express also doesn't mention it is available. Look in your powerpad manual and see if the option is listed as being there (I don't know if it is or not in the manual). I'd be curious to know if that capability is actually listed as a potential exception scan. All Couriers know NOT to touch Ground pieces at customer locations (it is what they are supposed to do, despite the pleas of their customers to go ahead and take it). The problem is Ground pieces left in Express drop boxes. What does your manager presume you are supposed to do with those, chuck them into a garbage can? I would've loved to do so when I was working as a Courier. [/QUOTE]
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A small nugget of what is sure to be many changes in the coming weeks
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