Abusing Part-Timers.....Again
- Thread starter MrFedEx
- Start date
Really? I like the company and from time to time I bitch about policies with my customers.
For instance, I often call my customers who are 3 out 5 day a week shippers and ask if they a package. They like getting the call cause it lets them know when I'm on my way - and I like calling because 2/5 times it saves me a trip. My dispatch got wind of this and said the customer should call to cancel the stop when they dont have a package and I shouldn't call them or acknowledge the stop if they have nothing I should instead cancel it.
My customers and I both talked to the same dispatchers and agreed to stop calling each other. Now we text!
I really like FedEx, but seriously some days they really try me.
Dude I had a woman hitting my truck with her fists one time because I double parked her car. When I walked out of the building she saw me and said "I'm calling FedEx you bastard". I tried really hard to calm her down while separating my docs and loading my freight while she screamed about me sucking at customer service.
She finally got a rep on the line and demanded my name. I gave it to her calmly along with my employee number and she called me a liar. I had to hold my I.D. up to her to confirm before she'd get out of the way.
When I got in that night my boss just shook his head. He asked what happened and I told him and he sighed 'well - she wants both our jobs. Never in my 17 years kid'.
Ha. People are crazy out there. I will say, the second someone touches me or threatens me my polite interaction is over.
I had a separate occasion when parked near hydrant that a skinhead blocked the hydrant boxing me in. He got really pissed when I toot'd the horn twice and started calling me a ferret and demanding I shut up. I toot'd again and he came to the truck and tried to rip the door open screaming "I'M GOING TO KICK YOUR ASS ferret". The door was locked (the one time I'd actually secured my driver door) but I was ready to put a boot in his face. Needless to say I wasn't polite in my response basically telling him with more friend's and c's then he'd used that I'd run him over and trash his girlfriends car if he didn't get back in and move.
Needless to say he moved.
Neither occasion did I get in trouble. I was just upfront and honest. Perhaps I'm in a good station?
UpstateNYUPSer(Ret)
Well-Known Member
...or just lucky?
MrFedEx
Engorged Member
Fedex must be very lucky to have you!!
Luckier than they are to have you.
ZING!
With all your education you speak of....this is the best you can come up with? LOL Sounds like a 4th grader. "I know you are, but what am I"
MrFedEx
Engorged Member
In order to respond adequately to you, all that is required is a 4th grade education.
