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<blockquote data-quote="worldwide" data-source="post: 1652836" data-attributes="member: 2193"><p>Customers enrolled in MyChoice can reroute their package to an AccessPoint location at no extra charge.</p><p></p><p>UPS has also designated some ZIP codes in densely populated areas as ones that get one delivery attempt. If no one is home to receive the package and there is no where to safely leave the package, it gets delivered to a nearby AccessPoint. This works out much better for the customer as their only option until AccessPoint was to have their package held at the UPS Customer Center and then make the trek there to pick up the package. AccessPoint locations are typically within a 10-15 walk from the consignee and are open late and on the weekends (unlike the UPS Customer Center).</p><p></p><p>BTW, this service has been tested for a couple years in Europe and was tested in Chicago and Brooklyn last year. Believe it or not, customers actually like to get their packages on the same day delivery is attempted! </p><p></p><p>Are there any drivers reading this thread that deliver to the designated ZIP codes in Chicago or Brooklyn that can give some first-person feedback on how this service is rolling out and being received by customers?</p></blockquote><p></p>
[QUOTE="worldwide, post: 1652836, member: 2193"] Customers enrolled in MyChoice can reroute their package to an AccessPoint location at no extra charge. UPS has also designated some ZIP codes in densely populated areas as ones that get one delivery attempt. If no one is home to receive the package and there is no where to safely leave the package, it gets delivered to a nearby AccessPoint. This works out much better for the customer as their only option until AccessPoint was to have their package held at the UPS Customer Center and then make the trek there to pick up the package. AccessPoint locations are typically within a 10-15 walk from the consignee and are open late and on the weekends (unlike the UPS Customer Center). BTW, this service has been tested for a couple years in Europe and was tested in Chicago and Brooklyn last year. Believe it or not, customers actually like to get their packages on the same day delivery is attempted! Are there any drivers reading this thread that deliver to the designated ZIP codes in Chicago or Brooklyn that can give some first-person feedback on how this service is rolling out and being received by customers? [/QUOTE]
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