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Brown Cafe UPS Forum
UPS Union Issues
Access Points
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<blockquote data-quote="JL 0513" data-source="post: 1762185" data-attributes="member: 50088"><p>I can certainly understand that. I've seen access points be about a 10 minute drive from the customer. Almost as far as the UPS center servicing the customer. To the customer, this clearly looks like a way to save money and avoid re-attempts after just one attempt. Customer feels they paid to have a package delivered to their home for convenience and now they have to travel to a store to pick it up. One of the reasons for ordering online and shipping is to avoid a trip to a store. For some, in some situations, this may be a convenience but for many it won't be. And customer doesn't have a choice.</p></blockquote><p></p>
[QUOTE="JL 0513, post: 1762185, member: 50088"] I can certainly understand that. I've seen access points be about a 10 minute drive from the customer. Almost as far as the UPS center servicing the customer. To the customer, this clearly looks like a way to save money and avoid re-attempts after just one attempt. Customer feels they paid to have a package delivered to their home for convenience and now they have to travel to a store to pick it up. One of the reasons for ordering online and shipping is to avoid a trip to a store. For some, in some situations, this may be a convenience but for many it won't be. And customer doesn't have a choice. [/QUOTE]
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