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Accidentally Upset 2 customers this week
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 1165113" data-attributes="member: 12570"><p>You spent 8 minutes trying to explain the policy?? That is 7:30 too long. Briefly explain the policy, tell them to call the toll free if they have any questions/concerns and then leave. Nothing good can come out of spending 8 minutes trying to deal with an idiot.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 1165113, member: 12570"] You spent 8 minutes trying to explain the policy?? That is 7:30 too long. Briefly explain the policy, tell them to call the toll free if they have any questions/concerns and then leave. Nothing good can come out of spending 8 minutes trying to deal with an idiot. [/QUOTE]
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Accidentally Upset 2 customers this week
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