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<blockquote data-quote="soberups" data-source="post: 804766" data-attributes="member: 14668"><p>Accountability in a nutshell means <strong>having to lie in the bed that you have made</strong>.</p><p> </p><p>IMHO the majority of the problems that occur at UPS on a daily basis originate from decisions being made by people who will never have to personally deal with the consequences of those decisions.</p><p> </p><p>The IE man who "timestudies" a route will never be responsible for running or managing that route himself. So the consquences of any mistakes will never be his problem.</p><p> </p><p>The District or Regional manager who demands that his subordinates generate some arbitrary, flavor-of-the-week metric (SPORH, SPC, average paid day, etc.) is under no obligation to assess whether his expectation is realistic or not. How that number gets generated will never be his problem.</p><p> </p><p>The people who design and order the equipment we use, the facilities we work out of, the trucks we drive, and the uniforms we wear will never have to use those items themselves. Cheaper is better and any deficiences will be someone elses problem.</p><p> </p><p>UPS would be a better place to work if the decision-makers had to lie in the beds that they made.</p></blockquote><p></p>
[QUOTE="soberups, post: 804766, member: 14668"] Accountability in a nutshell means [B]having to lie in the bed that you have made[/B]. IMHO the majority of the problems that occur at UPS on a daily basis originate from decisions being made by people who will never have to personally deal with the consequences of those decisions. The IE man who "timestudies" a route will never be responsible for running or managing that route himself. So the consquences of any mistakes will never be his problem. The District or Regional manager who demands that his subordinates generate some arbitrary, flavor-of-the-week metric (SPORH, SPC, average paid day, etc.) is under no obligation to assess whether his expectation is realistic or not. How that number gets generated will never be his problem. The people who design and order the equipment we use, the facilities we work out of, the trucks we drive, and the uniforms we wear will never have to use those items themselves. Cheaper is better and any deficiences will be someone elses problem. UPS would be a better place to work if the decision-makers had to lie in the beds that they made. [/QUOTE]
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