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Brown Cafe UPS Forum
UPS Discussions
address corections??
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<blockquote data-quote="ok2bclever" data-source="post: 56031"><p>It always comes back to your belief that it's not your responsibility because you got the information from someone else. </p><p> </p><p>You think you shouldn't be held accountable for YOUR customers mistakes. </p><p> </p><p>UPS states that you will be per the agreement you enter in to when you use our services. </p><p> </p><p>Unless for some reason you cultivate an unusual level of incompetent customers your bad address shipments should be a relatively small proportion of your total customers and racerx gave you an excellent and practical solution to account for this unfortunate business expense. </p><p> </p><p>You could cover your expenses without it being a hardship to your overall customer base by adding a small "handling" surcharge to all shipments to cover your illiterate customers. </p><p> </p><p>Or you can just complain. </p><p> </p><p>We respect whatever decision you make.</p></blockquote><p></p>
[QUOTE="ok2bclever, post: 56031"] It always comes back to your belief that it's not your responsibility because you got the information from someone else. You think you shouldn't be held accountable for YOUR customers mistakes. UPS states that you will be per the agreement you enter in to when you use our services. Unless for some reason you cultivate an unusual level of incompetent customers your bad address shipments should be a relatively small proportion of your total customers and racerx gave you an excellent and practical solution to account for this unfortunate business expense. You could cover your expenses without it being a hardship to your overall customer base by adding a small "handling" surcharge to all shipments to cover your illiterate customers. Or you can just complain. We respect whatever decision you make. [/QUOTE]
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