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ALM?
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<blockquote data-quote="virtualpro" data-source="post: 848689" data-attributes="member: 19891"><p>I would not lump the ITIL into the same category as ALM. ITIL is an IT industry standard which is proven to make an organization more efficient and cut costs, unfortunately while we keep saying we are doing ITIL there are still some major gaps between what we follow and what the methodology calls for. A large part of that is management understanding and trying to implement just within Shared Services when it should be across the whole organization and all of our processes including Application Lifecycle (ALM). As far as ALM goes - agreed. We apparently paid outside consultants for a bloated process and then twisted for our own use and then incorporated the SDM which was already a challenge but now provides a lot of disjointed duplication with ALM.</p></blockquote><p></p>
[QUOTE="virtualpro, post: 848689, member: 19891"] I would not lump the ITIL into the same category as ALM. ITIL is an IT industry standard which is proven to make an organization more efficient and cut costs, unfortunately while we keep saying we are doing ITIL there are still some major gaps between what we follow and what the methodology calls for. A large part of that is management understanding and trying to implement just within Shared Services when it should be across the whole organization and all of our processes including Application Lifecycle (ALM). As far as ALM goes - agreed. We apparently paid outside consultants for a bloated process and then twisted for our own use and then incorporated the SDM which was already a challenge but now provides a lot of disjointed duplication with ALM. [/QUOTE]
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