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Anger management
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<blockquote data-quote="Ms Spoken" data-source="post: 212559" data-attributes="member: 2118"><p><span style="font-family: 'Comic Sans MS'">I will not waist much time on confrontations because nobody wins from them. Good example that I had was a Dish Network call tag and it was the third attempt and the customer told me that I could wait a few min. So I stood there and his wife came out and said he was disconnecting them from the TV. Ok now I'm getting just a bit annoyed. When he came out with the unit in hand went to his truck to get the box I had left two weeks ago I was not happy. Then the dude looked at the paper work and he had to climb on the trailers roof to get the LMB down thats when I said I had to leave. This customer demanded that I wait so he wouldn't get charged for not sending the unit in. As I walked to my truck I yelled back thats not my problem since you had three days to have this unit ready. Oh well let him call the 800 # I did my part and then some. </span></p></blockquote><p></p>
[QUOTE="Ms Spoken, post: 212559, member: 2118"] [FONT="Comic Sans MS"]I will not waist much time on confrontations because nobody wins from them. Good example that I had was a Dish Network call tag and it was the third attempt and the customer told me that I could wait a few min. So I stood there and his wife came out and said he was disconnecting them from the TV. Ok now I'm getting just a bit annoyed. When he came out with the unit in hand went to his truck to get the box I had left two weeks ago I was not happy. Then the dude looked at the paper work and he had to climb on the trailers roof to get the LMB down thats when I said I had to leave. This customer demanded that I wait so he wouldn't get charged for not sending the unit in. As I walked to my truck I yelled back thats not my problem since you had three days to have this unit ready. Oh well let him call the 800 # I did my part and then some. [/FONT] [/QUOTE]
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