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Another one for the Hall of Shame
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<blockquote data-quote="MrFedEx" data-source="post: 915907" data-attributes="member: 12508"><p>No, it happens because they push employees beyond the bounds of what is reasonable. Sure, it's possible that this courier simply didn't care, but it's a lot more likely that he had way too much to do in the time provided. This happens a lot, especially where there are security fences and locked gates. Most couriers don't have the time to wait and gain access, which can take several minutes while you call or have dispatch call...if you can get an answer. </p><p></p><p>As a non-employee, you have no idea how aggravating it is to get to a residential, only to find that access is restricted. That means time lost, which will be held against you by management in terms of SPH expectations. You see, someone in a Memphis cubicle only "knows" that it should take 30 seconds to walk from the truck and back to make a delivery. They don't have a clue that you can easily stand there for 5 minutes that you don't have so Joe Customer can get their package.</p><p></p><p>If I were this courier, I would have tagged the gate and left. Now, he's in hot water for being stupid and getting caught.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 915907, member: 12508"] No, it happens because they push employees beyond the bounds of what is reasonable. Sure, it's possible that this courier simply didn't care, but it's a lot more likely that he had way too much to do in the time provided. This happens a lot, especially where there are security fences and locked gates. Most couriers don't have the time to wait and gain access, which can take several minutes while you call or have dispatch call...if you can get an answer. As a non-employee, you have no idea how aggravating it is to get to a residential, only to find that access is restricted. That means time lost, which will be held against you by management in terms of SPH expectations. You see, someone in a Memphis cubicle only "knows" that it should take 30 seconds to walk from the truck and back to make a delivery. They don't have a clue that you can easily stand there for 5 minutes that you don't have so Joe Customer can get their package. If I were this courier, I would have tagged the gate and left. Now, he's in hot water for being stupid and getting caught. [/QUOTE]
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