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apathy in meeting
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<blockquote data-quote="MAKAVELI" data-source="post: 1109682" data-attributes="member: 43825"><p>A lot of these large accounts have to have trust in the service they are paying for. That's why Apple has put the heat on FedEx. I'm not talking about swings and 4x10. That's an expectation that the customer is not going to see the same courier 24/7. But the change in philosophy on having a revolving door and not effecting business in a negative way is just ignorant. DRA is not the magic pill that's going to solve every problem and eliminate the need for hard working dedicated employees. The express system is and always will be dependant on its employees to make it work. That is until they come up with a robot that can replace us. Just Google high turnover and see what comes up if you don't believe me.</p></blockquote><p></p>
[QUOTE="MAKAVELI, post: 1109682, member: 43825"] A lot of these large accounts have to have trust in the service they are paying for. That's why Apple has put the heat on FedEx. I'm not talking about swings and 4x10. That's an expectation that the customer is not going to see the same courier 24/7. But the change in philosophy on having a revolving door and not effecting business in a negative way is just ignorant. DRA is not the magic pill that's going to solve every problem and eliminate the need for hard working dedicated employees. The express system is and always will be dependant on its employees to make it work. That is until they come up with a robot that can replace us. Just Google high turnover and see what comes up if you don't believe me. [/QUOTE]
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