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Are there any OMS/PCS out there?
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 289382" data-attributes="member: 12570"><p>I have a suggestion to lighten your work load--stop sending out the same messages day after day after day... We know how to do our jobs and don't need daily reminders to do our jobs. Believe it or not, we were actually able to do our jobs before ODS. Also, don't make promises to customers w/o checking with driver first. I love it when you tell a customer that they can meet me at a certain time and THEN send me a message asking me to meet the customer at that time when I will be nowhere near there at that time nor do I want to to sit and wait for a customer to show up when I could be out doing my job. Don't tell the customer that I will make a second delivery attempt when my route doesn't take me anywhere near that location again during the day. Don't tell the customer that I will pick up a pkg for RTS when that customer has already opened the pkg. Don't replay the PCM for me during the day--this is probably the most annoying. Don't send out messages of an informational nature response required. DO alert me to changing traffic conditions, road closures, accidents, operational changes, and other issues directly related to my job. Don't caution me that Keter is in the bldg and that I should do all of the things that I am already doing on a daily basis. In other words, you should assume that I am not a 2nd grader, that I am able to think on my own, and that I have the training and experience to do my job without your constant "guidance".</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 289382, member: 12570"] I have a suggestion to lighten your work load--stop sending out the same messages day after day after day... We know how to do our jobs and don't need daily reminders to do our jobs. Believe it or not, we were actually able to do our jobs before ODS. Also, don't make promises to customers w/o checking with driver first. I love it when you tell a customer that they can meet me at a certain time and THEN send me a message asking me to meet the customer at that time when I will be nowhere near there at that time nor do I want to to sit and wait for a customer to show up when I could be out doing my job. Don't tell the customer that I will make a second delivery attempt when my route doesn't take me anywhere near that location again during the day. Don't tell the customer that I will pick up a pkg for RTS when that customer has already opened the pkg. Don't replay the PCM for me during the day--this is probably the most annoying. Don't send out messages of an informational nature response required. DO alert me to changing traffic conditions, road closures, accidents, operational changes, and other issues directly related to my job. Don't caution me that Keter is in the bldg and that I should do all of the things that I am already doing on a daily basis. In other words, you should assume that I am not a 2nd grader, that I am able to think on my own, and that I have the training and experience to do my job without your constant "guidance". [/QUOTE]
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