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The Latest UPS Headlines
B.C. man sets off class-action lawsuit against UPS over hidden brokerage fee
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<blockquote data-quote="Farmer Colin" data-source="post: 134463"><p><strong>Re: Discuss</strong></p><p></p><p>Hoser,</p><p></p><p>"The line that "UPS doesn't allow customers to clear their own shipments" is complete BS. I cleared my own stuff through our centre a month ago without incident, and the call centre had no clue I was an employee."</p><p></p><p>How do you clear your own stuff. I called UPS brokerage center via 1800 and the lady told me that it had to be done via the port of entry that my package came in on. By that tone it could be any of the 16 points that UPS has. It is frustrating as I am to the point that I will not buy internationally if they ship UPS and I tell them that they lost a sale because of this. The extra fees can increase the cost of the item by as much as 50%. I have also had problems by trying to prepay UPS brokerage to avoid COD charges, and not have them rung through my Visa, so that I had to pay it in the end. I was supposed to get a credit for future shippments but that seems to be lost in the either.</p><p></p><p>Us farmers are cheep, but if there is an better way around this I would like to know. I don't like the dishonest way of reduction of the value of the item to cheat the system.</p><p></p><p>Farmer Colin</p></blockquote><p></p>
[QUOTE="Farmer Colin, post: 134463"] [b]Re: Discuss[/b] Hoser, "The line that "UPS doesn't allow customers to clear their own shipments" is complete BS. I cleared my own stuff through our centre a month ago without incident, and the call centre had no clue I was an employee." How do you clear your own stuff. I called UPS brokerage center via 1800 and the lady told me that it had to be done via the port of entry that my package came in on. By that tone it could be any of the 16 points that UPS has. It is frustrating as I am to the point that I will not buy internationally if they ship UPS and I tell them that they lost a sale because of this. The extra fees can increase the cost of the item by as much as 50%. I have also had problems by trying to prepay UPS brokerage to avoid COD charges, and not have them rung through my Visa, so that I had to pay it in the end. I was supposed to get a credit for future shippments but that seems to be lost in the either. Us farmers are cheep, but if there is an better way around this I would like to know. I don't like the dishonest way of reduction of the value of the item to cheat the system. Farmer Colin [/QUOTE]
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B.C. man sets off class-action lawsuit against UPS over hidden brokerage fee
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