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Beating letter boxes.
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<blockquote data-quote="dannyboy" data-source="post: 901264" data-attributes="member: 484"><p>To the contrary old friend, Loss prevention has plenty of time to build a case against you for dishonesty without a customer calling in with a complaint.</p><p></p><p>Bottom line is this. A customer uses a drop box because he as a late package going out that needs a late pickup. Mostly it is NDA. They depend on us/you living up to the promise on the box, that we will pick up the package after the time posted on the box. When you break that promise, you not only set yourself up for termination, but you also fail the customer's expectation.</p><p></p><p>We had a drop box that was set at 6:30. AT one time, 30 letters a day or more. But because of dishonest employees and management that allowed them to get by with it, the volume was diverted to FedEx, and eventually the box was removed. The drivers were happy.</p><p></p><p>But what was the cost?</p><p></p><p>Dill, a driver that is fired for dishonesty can not get unemployment.</p><p></p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 901264, member: 484"] To the contrary old friend, Loss prevention has plenty of time to build a case against you for dishonesty without a customer calling in with a complaint. Bottom line is this. A customer uses a drop box because he as a late package going out that needs a late pickup. Mostly it is NDA. They depend on us/you living up to the promise on the box, that we will pick up the package after the time posted on the box. When you break that promise, you not only set yourself up for termination, but you also fail the customer's expectation. We had a drop box that was set at 6:30. AT one time, 30 letters a day or more. But because of dishonest employees and management that allowed them to get by with it, the volume was diverted to FedEx, and eventually the box was removed. The drivers were happy. But what was the cost? Dill, a driver that is fired for dishonesty can not get unemployment. d [/QUOTE]
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