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<blockquote data-quote="VoiceOfReason" data-source="post: 122408" data-attributes="member: 6510"><p>I'm going to dispute this a little bit. The first run of OMS's, probably what you are familiar with all came from when the district run call centers dissolved into regional centers as I understand it. All the "old" OMS's where I work were call center ladies and they basically answer the phone and pass the buck to the on-cars. They are satisifed with thier postiton and desire nothing else in their lives. </p><p></p><p>No full time management has to work past 5pm in my center if they don't want to. Why? Because I run the show. I know where things are, where trucks are, whats in the trucks and who will help and how long it takes to get from here to there. I can drive and I know everthing there is to know about the diad III and IV. If you were questioning the center size we are a major center. 5000+ deliveries a day, 14,000 pieces delivered and 14,000+ PU everyday, 52 or more drivers everyday. </p><p></p><p>Myself, the two people I trained and another former- OMS from the same operation are all like this. The other guy is an on car supervisor now. And I hope I'm on my way too. We started at a new facility with newly formed centers and no preconcieved notions or any idea of the position at night. I think we learned to be above and beyond answering the phone because the on cars made it seem like that what we were supposed to do. So we did it. </p><p></p><p>I do feel somewhat used and abused. I worked 70 hours a week last peak. Drive mostly blind all day in the snow, work the center all night and repeat. I got paid for all of it, mega OT was approved but still. I thought that would push me over the top for getting fulltime. But I was wrong. Here we are looking at another peak and I'm still the PM OMS and I'm still chasing the carrot. I mentioned that I graduated college. I just finished at the beginning of the month, maybe that will put me over the top.</p><p></p><p>Anyways, I'm rambling. There is no management incentive program for OMS's. We get paid poorly. </p><p></p><p>I hope for the rest of you that sometime you get some new blood in at the OMS position, someone that is interested in going somewhere and will actually learn what you guys do out there on the road and make your lives at work a little better.</p></blockquote><p></p>
[QUOTE="VoiceOfReason, post: 122408, member: 6510"] I'm going to dispute this a little bit. The first run of OMS's, probably what you are familiar with all came from when the district run call centers dissolved into regional centers as I understand it. All the "old" OMS's where I work were call center ladies and they basically answer the phone and pass the buck to the on-cars. They are satisifed with thier postiton and desire nothing else in their lives. No full time management has to work past 5pm in my center if they don't want to. Why? Because I run the show. I know where things are, where trucks are, whats in the trucks and who will help and how long it takes to get from here to there. I can drive and I know everthing there is to know about the diad III and IV. If you were questioning the center size we are a major center. 5000+ deliveries a day, 14,000 pieces delivered and 14,000+ PU everyday, 52 or more drivers everyday. Myself, the two people I trained and another former- OMS from the same operation are all like this. The other guy is an on car supervisor now. And I hope I'm on my way too. We started at a new facility with newly formed centers and no preconcieved notions or any idea of the position at night. I think we learned to be above and beyond answering the phone because the on cars made it seem like that what we were supposed to do. So we did it. I do feel somewhat used and abused. I worked 70 hours a week last peak. Drive mostly blind all day in the snow, work the center all night and repeat. I got paid for all of it, mega OT was approved but still. I thought that would push me over the top for getting fulltime. But I was wrong. Here we are looking at another peak and I'm still the PM OMS and I'm still chasing the carrot. I mentioned that I graduated college. I just finished at the beginning of the month, maybe that will put me over the top. Anyways, I'm rambling. There is no management incentive program for OMS's. We get paid poorly. I hope for the rest of you that sometime you get some new blood in at the OMS position, someone that is interested in going somewhere and will actually learn what you guys do out there on the road and make your lives at work a little better. [/QUOTE]
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