You're not servicing the customerr by hiding misloads. Period.
See your reply is reflective of of the whole issue at hand.
I mentioned several issues that should be addressed, but the only one you zero in on is the "blame the driver" one.
That's the whole problem... Don't address the issue(s) causing the problem, but assign blame when the problems cause the proverbial poop to hit the fan.
I had over 20 misloads one Monday, and 17 the next day. The entire load both days was horrible including one #140 piece of furniture that was smashed all to pieces being loaded under a bulk stop.
Both days, I reported the issues to my management "team" and nothing changed. Same horrid loads and double digit misloads. The 1st two days, I did what I was supposed to do, but facing a 13 hour Wednesday because mgmt is too busy to retrain a preloader, suddenly getting to see my family takes precidence.
Here's the thing... Speaking to my mgmt, sending messages etc. did and does absolutely nothing. Making sure the packages are serviced properly just assures that no action will be taken. The ONLY thing that gets my mgmt team to act is service failures or showing up on one of their silly reports.
So, Wednesday, instead of running my butt off to cover for them, I serviced most of the misloads, but... Oops, also had several missed that I didn't report until it was too late. I did the same thing Thursday.
Friday? Tahdah! The preloader had been retrained, the load looks decent, and we are back in business.
Maybe you're one of the old school supes who isn't a finger pointing, blame laying do nothing... I don't know. I hope your aren't. But, so long as there are management teams who are more concerned with laying blame for failures than they are for preventing them, there will be drivers like me who know how to cover our butts so we can have dinner with our kids. See, that's the top priority... Not someone's cardboard.
