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Blowing-Off First Overnight
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<blockquote data-quote="MrFedEx" data-source="post: 791912" data-attributes="member: 12508"><p>I'm sure this isn't happening everywhere, but it's appalling to even have it happen once. The senior manager refused the CTV, not the ops manager, because "they couldn't handle any more freight". Even if their container deck was completely full (and I don't know if it was) the <em>right</em> thing to do would have been downloading the FO into a shuttle and bringing it to the station separately. Leaving the CTV trailer on the street would present theft issues for some enterprising </p><p>criminal with a tractor.</p><p> </p><p>The ramp should have stepped-up and done the right thing too, because when the CTV came back to the ramp, <em>they </em>didn't perform the above task I described. Failure all the way around, based on an obsession with budget instead of serving the customer.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 791912, member: 12508"] I'm sure this isn't happening everywhere, but it's appalling to even have it happen once. The senior manager refused the CTV, not the ops manager, because "they couldn't handle any more freight". Even if their container deck was completely full (and I don't know if it was) the [I]right[/I] thing to do would have been downloading the FO into a shuttle and bringing it to the station separately. Leaving the CTV trailer on the street would present theft issues for some enterprising criminal with a tractor. The ramp should have stepped-up and done the right thing too, because when the CTV came back to the ramp, [I]they [/I]didn't perform the above task I described. Failure all the way around, based on an obsession with budget instead of serving the customer. [/QUOTE]
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