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Brokerage C.O.D.'s
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<blockquote data-quote="cino321" data-source="post: 931894" data-attributes="member: 6786"><p>These stops are usually a night mare unless the customer is already accustomed to getting deliveries that have brokerage fee's associated with them.</p><p></p><p>Being that I as a driver do not have a specific answer as to why the fee is being applied to the shipment, I explain to the customer that they can either pay the amount with a check or money order, or if they have more questions I leave them the 1-800 number provided in the DIAD in the brokerage fee screen and let them call explaining that I will be back the following the day.</p></blockquote><p></p>
[QUOTE="cino321, post: 931894, member: 6786"] These stops are usually a night mare unless the customer is already accustomed to getting deliveries that have brokerage fee's associated with them. Being that I as a driver do not have a specific answer as to why the fee is being applied to the shipment, I explain to the customer that they can either pay the amount with a check or money order, or if they have more questions I leave them the 1-800 number provided in the DIAD in the brokerage fee screen and let them call explaining that I will be back the following the day. [/QUOTE]
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