Does our company have a policy to protect workers from managers that bully employees? How will UPS HR respond if a complaint is brought forward? I have a documented case that confirms bully behavior over multiple years with the same manager and group of employees. This manager engages in a mild degree of bullying a few times per year. But recently the manager unleashed psychologically impacting threats that must be challenged. I am confused about the company policy because these threats do not qualify for harassment, but they may meet the definition for intimidation. I am interested in both internal and external resolutions to this problem.