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Business development aka sales people....
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<blockquote data-quote="want to retire" data-source="post: 558355"><p>I have always wondered about this strange and aloof arm of the Company. The freight companies always seemed very visible with sales people(bringing pizza and the like) to the shipping dept. It seems like the only time we saw bd people was maybe at a PCM begging for leads. We've all seen the lack of attention(unless there is a high claim account) for customers. How many customers have been lost to Fed-Ex? Without a fight......My thought was always that if we have all the business we have all the business....... like we used to have.......</p></blockquote><p></p>
[QUOTE="want to retire, post: 558355"] I have always wondered about this strange and aloof arm of the Company. The freight companies always seemed very visible with sales people(bringing pizza and the like) to the shipping dept. It seems like the only time we saw bd people was maybe at a PCM begging for leads. We've all seen the lack of attention(unless there is a high claim account) for customers. How many customers have been lost to Fed-Ex? Without a fight......My thought was always that if we have all the business we have all the business....... like we used to have....... [/QUOTE]
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