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FedEx Discussions
Business lost due to early pup.
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<blockquote data-quote="dezguy" data-source="post: 1212954" data-attributes="member: 49811"><p>Why? The customer had a set regular pick up. Because another courier wanted to get done early or whatever the excuse was, they should have to go through the hassle of calling in an oncall? I'm not sure about over there in the states but customers here hate calling in oncalls. FedEx has made something that should be as easy as giving an address and pickup time, to making it a 10 minute ordeal in order to get their package picked up.</p></blockquote><p></p>
[QUOTE="dezguy, post: 1212954, member: 49811"] Why? The customer had a set regular pick up. Because another courier wanted to get done early or whatever the excuse was, they should have to go through the hassle of calling in an oncall? I'm not sure about over there in the states but customers here hate calling in oncalls. FedEx has made something that should be as easy as giving an address and pickup time, to making it a 10 minute ordeal in order to get their package picked up. [/QUOTE]
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