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Business lost due to early pup.
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<blockquote data-quote="whenIgetthere" data-source="post: 1213515" data-attributes="member: 32741"><p>While running a PUP route about 7 or 8 years ago at my old station, I was running the route the way it had been run for the previous five years or so. The customers were so happy I was getting there in their "old" pick-up windows. There were about 14 or 15 stops with the 1600-1700 window, but the new lady on the route somehow got a bunch of those changed to 1530-1700, 1545-1700 to make it easier on herself. Her customers claimed to me that they had not OK'd these changes. That window was very busy, but the route was the tightest PUP route I ever ran, never more than 1/2 mile from any one stop most of the time. Can a courier do this without falsifying a customers consent?</p></blockquote><p></p>
[QUOTE="whenIgetthere, post: 1213515, member: 32741"] While running a PUP route about 7 or 8 years ago at my old station, I was running the route the way it had been run for the previous five years or so. The customers were so happy I was getting there in their "old" pick-up windows. There were about 14 or 15 stops with the 1600-1700 window, but the new lady on the route somehow got a bunch of those changed to 1530-1700, 1545-1700 to make it easier on herself. Her customers claimed to me that they had not OK'd these changes. That window was very busy, but the route was the tightest PUP route I ever ran, never more than 1/2 mile from any one stop most of the time. Can a courier do this without falsifying a customers consent? [/QUOTE]
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