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Business lost due to early pup.
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<blockquote data-quote="DontThrowPackages" data-source="post: 1213572" data-attributes="member: 42215"><p>Right but you're under the impression that its still pre-Y2K. Management is turning a blind eye to customer complains about early pups in favor of earlier RTB times. Can any of you remember the days when a customer could ,call and actually, get a hold of your manager asking if the driver could come back to a pup stop? I can. Two stops where I was their between the window and was asked by my manager to go back and "Provide good service" to the customer. I guess what my manager said has taken a back seat to RTB times.</p></blockquote><p></p>
[QUOTE="DontThrowPackages, post: 1213572, member: 42215"] Right but you're under the impression that its still pre-Y2K. Management is turning a blind eye to customer complains about early pups in favor of earlier RTB times. Can any of you remember the days when a customer could ,call and actually, get a hold of your manager asking if the driver could come back to a pup stop? I can. Two stops where I was their between the window and was asked by my manager to go back and "Provide good service" to the customer. I guess what my manager said has taken a back seat to RTB times. [/QUOTE]
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