Can a consignee address be flagged for fraud?

Discussion in 'UPS Discussions' started by Joshua Cribb, May 19, 2016.

  1. Joshua Cribb

    Joshua Cribb New Member

    Hello UPSers. My company ships exclusively with UPS. When a customer orders merchandise from us, our system verifies the credit card, name, and address. If something doesn't jive it is flagged for fraud on our end. But sometimes a customer will use UPS MyChoice to reroute the package to an address that we would have otherwise recognized as fraudulent. Does UPS have the capability to flag an address as fraud? Can we work with our UPS account rep to prevent our packages from being rerouted?

    Thanks in advance for your help. I've called the customer service line multiple times and get a different answer each time.
     
  2. Wally

    Wally Hailing from Parts Unknown.

    Does UPS give you the ability not to allow rerouting?
     
  3. Some shippers don't allow reroutes. Such as banks for instance.
     
  4. FrigidFTSup

    FrigidFTSup Resident Suit

    You can set it up so packages can't get rerouted. It's a double edged sword. For simple fixes, like missing apartments, you're going to get the package back instead of fixed.
     
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  5. opey

    opey Member

    i have had a delivery have a pop up note saying do not deliver possible fraud.. not sure if that was something on the address or they found out it was a fraudulent purchase. but i think the address may be flagged because they said they have had problems before (the recipients)
     
  6. Try USPS.
     
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  7. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    [​IMG]
     
  8. Really?
     
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  9. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    He doesn't even know how to spell UPS.
     
  10. rod

    rod retired and happy

    We used to have "No Indirect Delivery" stickers that a customer could put on their packages. UPS no longer have those?
     
  11. Neither do half of my customers
     
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  12. Not since 1977
     
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  13. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    No we got this fancy thing called a Diad that alerts us now.
     
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  14. Dr.Brown

    Dr.Brown Swollen Member

    new code in the 1Z label, once scanned Diad prompts what needs to be done..

    the other day I had a air deliver, it was marked with an X tagged to del... it meant I had to exchange the old with the new.. first time for me and went easy....
     
  15. rod

    rod retired and happy


    I had one of those but I mostly used I to beat dogs with.
     
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  16. Turdferguson

    Turdferguson Just a turd

    It is the direct delivery system. You can set it up so that your packages only go to the address you send them to. You would be much better off asking on ups.Com for your answers. They have a search function at the top of the page. It says "search" with a little box to type stuff in and that allows you to see all the service option you can take advantage of that UPS offers
     
  17. Turdferguson

    Turdferguson Just a turd

    Try eating :censored2: and dying
     
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  18. cosmo1

    cosmo1 Just another internet hooligan.

    Quoting to archive.:)
     
  19. I've flagged your threa because there is already a thread for customer questions about shipments
     
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  20. Dr.Brown

    Dr.Brown Swollen Member

    what a dik....