Can anyone help?

Discussion in 'UPS Discussions' started by MarcB, Jul 16, 2012.

  1. MarcB

    MarcB New Member

    Hi everyone,
    I had an expensive guitar shipped to me on July 5, 2012 from North Carolina, it arrived in Laurel, MD on July 6, 2012 and should have gone out for delivery on July 9, 2012. Apparently it went missing on the 6th and a tracer request was put on it on July 10, 2012. I have heard nothing sense then from UPS and when I call I am not given any information since I am not the shipper. I have contacted the shipper and he has been very nice but they are not telling him anything either. I know that the tracer has until July 19, 2012 before the package is officially lost but I would love to know if any progress has been made in the meantime. This guitar is no longer in production and I do not think I will be able to find another one like it. If anyone can check on it I would really appreciate it! Tracking number: 1Z210X060363634475
     
  2. barnyard

    barnyard KTM rider Staff Member

    Bummer. Seriously.

    Hope it turns up, would not plan on it. Hopefully the shipper insured it and you get all your money back.
     
  3. EzTarget

    EzTarget New Member

    Is Rockville delivered from the Burtonsville bldg or Gaithersburg?
     
  4. Jackburton

    Jackburton Gone Fish'n

    1 800 pick ups
     
  5. MarcB

    MarcB New Member

    I thought it was delivered from Laurel but it is definitely closer to Gaithersburg than Burtonsville.
     
  6. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    I'm surprised a driver follow up (DFU) has not been issued by now. I just tracked it and there has been no activity since 7/10.
     
  7. MarcB

    MarcB New Member

    That is what is so frustrating!
     
  8. MarcB

    MarcB New Member

    Is there any way someone can use a back channel or anything to give me some info?
     
  9. TearsInRain

    TearsInRain part-time bossman

    it was probably destroyed in transit and they used a new tracking # to return it.

    happened to a tracer i was following also

    Maryland hubs are weird like that
     
  10. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    The reason there was a new tracking number on the return is UPS now uses a reduced level of service to return packages. For example, if we have to RTS a NDA it is sent back 3DS.
     
  11. splozi

    splozi Guest

    If the package never made it onto the truck, and no delivery or delivery attempt was made, I imagine there is no driver to follow-up on anything.
     
  12. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    LDI retrace.