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career path: management or driving?
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<blockquote data-quote="upssalesguy" data-source="post: 860999" data-attributes="member: 19599"><p>ahh no. i talk to the drivers to find the customers that are having issues and see if we can turn it into opportuntites. I say MY drivers because I am assigned to an entire center and they are encouraged to talk to me about anything. i'm not really trying to take ownership of anyone. if you don't think some air grievances to me as a non-operations sounding board - you'd be wrong. they always want to know what it is like in other centers and I hold nothing back.</p><p></p><p>you have no friend-ing clue why your sales lead might not have sold. you try building a business case for drop dead pricing and fight the internal fight with revenue recovery, operations, and finance. THEN try and break through the tickets to the super bowl that my size customers are getting every year from FedEx. </p><p></p><p>what does humility have to do with anything? no one plays pattycake at UPS.</p></blockquote><p></p>
[QUOTE="upssalesguy, post: 860999, member: 19599"] ahh no. i talk to the drivers to find the customers that are having issues and see if we can turn it into opportuntites. I say MY drivers because I am assigned to an entire center and they are encouraged to talk to me about anything. i'm not really trying to take ownership of anyone. if you don't think some air grievances to me as a non-operations sounding board - you'd be wrong. they always want to know what it is like in other centers and I hold nothing back. you have no friend-ing clue why your sales lead might not have sold. you try building a business case for drop dead pricing and fight the internal fight with revenue recovery, operations, and finance. THEN try and break through the tickets to the super bowl that my size customers are getting every year from FedEx. what does humility have to do with anything? no one plays pattycake at UPS. [/QUOTE]
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career path: management or driving?
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