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<blockquote data-quote="sweetpea" data-source="post: 509358" data-attributes="member: 20202"><p>i use to work in the damage dept-if you did not insure the pkg you will only get 100.00-if it is insured they are probably checking the warehouse where UPS keeps unclaimed merchandise (unable to find shipper because label fell off or etc). when you call to check on your claim, ask for a supervisor, be poliet but keep on insisting that you want a supervisor or manager-everytime you call it should be documented in the system that you called-with the 800# you never talk with the same person, so make sure you get the supervisor, get their name and what time you called-we usually told the shipper to give us 2 weeks to try and locate the package</p></blockquote><p></p>
[QUOTE="sweetpea, post: 509358, member: 20202"] i use to work in the damage dept-if you did not insure the pkg you will only get 100.00-if it is insured they are probably checking the warehouse where UPS keeps unclaimed merchandise (unable to find shipper because label fell off or etc). when you call to check on your claim, ask for a supervisor, be poliet but keep on insisting that you want a supervisor or manager-everytime you call it should be documented in the system that you called-with the 800# you never talk with the same person, so make sure you get the supervisor, get their name and what time you called-we usually told the shipper to give us 2 weeks to try and locate the package [/QUOTE]
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