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<blockquote data-quote="Dustyroads" data-source="post: 525599" data-attributes="member: 22610"><p>A couple things, if the package was out for delivery, rest assured, UPS is investigating what actually happened to it. The delivery driver will have to contact the consignee and have them sign the driver followup report, denying receipt of package. The delivery driver will be questioned as to any memory of the package. I'm not sure how things work in Illinois, but here in Kansas, anything over $5,000 is bagged in a white and red plastic bag at the center where the package is picked up, and an additional report is forwarded to the receiving center before the package ever arrives. The red and white bag indicates high value. After all the avenues of searching are exhausted by UPS, they will pay you the actual invoice cost for the package plus your shipping cost. And, finally, unless something has changed, although the payment for a loss will come from UPS, the insurance company for UPS shipments is actually a "third party" company located in the Bahamas, which happens to be owned entirely by UPS. Said company ran afoul of the Internal Revenue Service a few years ago, claiming to be independent from UPS, and claiming to be exempt from US taxes.</p></blockquote><p></p>
[QUOTE="Dustyroads, post: 525599, member: 22610"] A couple things, if the package was out for delivery, rest assured, UPS is investigating what actually happened to it. The delivery driver will have to contact the consignee and have them sign the driver followup report, denying receipt of package. The delivery driver will be questioned as to any memory of the package. I'm not sure how things work in Illinois, but here in Kansas, anything over $5,000 is bagged in a white and red plastic bag at the center where the package is picked up, and an additional report is forwarded to the receiving center before the package ever arrives. The red and white bag indicates high value. After all the avenues of searching are exhausted by UPS, they will pay you the actual invoice cost for the package plus your shipping cost. And, finally, unless something has changed, although the payment for a loss will come from UPS, the insurance company for UPS shipments is actually a "third party" company located in the Bahamas, which happens to be owned entirely by UPS. Said company ran afoul of the Internal Revenue Service a few years ago, claiming to be independent from UPS, and claiming to be exempt from US taxes. [/QUOTE]
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