COD question

Discussion in 'UPS Discussions' started by TG43, Jun 12, 2015.

  1. TG43

    TG43 Member

    If I have 2 boxes for a customer (which appear identical) and say "1 of 2" "2 of 2" and one has a cod, can I leave the one without the cod amount? Been here over a year and was never told I couldn't do that, but I got a feeling it's leave both or none.
     
  2. CHALLY9TX

    CHALLY9TX Active Member

    You can leave the one without the cod amount.
     
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  3. rod

    rod retired and happy

    Ask your center manager--every center is different. It wouldn't hurt to get it in writing if they say you can do it.
     
  4. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    No you can not. If it says 1of5 2of5 ect you cannot leave any without the check. Now if they all say 1of1 or nothing you can leave them even if all are from the same company.
     
  5. chris9834

    chris9834 Member

    My on road told me to release the package without the COD amount, he said shippers know the risk of not putting the amount on all packages. He explained to me they are trying to skip out on COD fees per box. Me personally I hold them until I have a check if its 1 of however many boxes. Unless there irregs then I will leave them lol.
     
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  6. ArcherUTR

    ArcherUTR Active Member

    I chose not to. Most around here seem to leave the others. If they are obviously of the same order, I could see person's refusing the one package with the COD on it the next day.

    Afrocentric hair places are the worst (no racist).
     
  7. clean hairy

    clean hairy Well-Known Member

    The way it was explained here, 4 boxes, 1of 4 , and 2 of 4, and so on.
    Box 1 has a COD, but the rest do not.
    Instead of having to collect 4 Money Orders, only 1 is required which covers all 4 boxes. It is to simplify and speed up the transaction.
    Of course, the rules could be different elsewhere.
     
  8. wo88upsman

    wo88upsman Member

    Then how do you sheat up one with out cod??????
     
  9. TG43

    TG43 Member

    Thanks guys. I did try calling a couple supervisors at the stop but they didn't answer. I will speak with them about this.
     
  10. CHALLY9TX

    CHALLY9TX Active Member

    Yes you can. Shipper needs to split up the cod. 1of 2 doesn't matter. Could be customer already paid for one box and decided to do the rest (other box) COD.
     
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    Last edited: Jun 13, 2015
  11. CHALLY9TX

    CHALLY9TX Active Member

    You deliver it.
     
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  12. CHALLY9TX

    CHALLY9TX Active Member

    You don't have to collect 4 money orders. You can collect 1 as long as all 4 boxes are from the same shipping account.
     
  13. porkwagon

    porkwagon Active Member

    Multiple package CODs should have COD labels on each package. Add the amounts and collect 1 check is the ideal way. If a package does not have a cod label, it can be released.
     
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  14. Billy Ray

    Billy Ray God, help us all.....

    Not your problem if he refuses the one with the tag (old term) the next day. The shipper will have the last laugh however, because any future orders sent there will have a tag on every box and the rec. will have to cover all those additional COD charges. Seen it happen quite a few times.
     
  15. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Enter all of the COD amounts and let the DIAD do the math for you.

    If the shipper does not want any of the packages delivered without being paid for they need to divide the total amount by the number of packages in the shipment. The main reason they don't like doing this is because we charge $10 per COD and they would have to either pass that along to the consignee or absorb that cost themselves.
     
  16. Billy Ray

    Billy Ray God, help us all.....


    Agree
     
  17. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Here is a somewhat related two part question:

    1. Suppose the consignee hands you a check/money order which is more than the COD amount(s) on the package(s). Are you allowed to accept it?

    2. On the other hand, the consignee hands you a check/money which is less than the COD amount(s) on the packages(s). Are you allowed to accept it?

    1. Yes.

    2. Yes but only if the discrepancy is less than $1.
     
  18. porkwagon

    porkwagon Active Member

    The cods that are UPS brokerage fees are particularly annoying because they are a complete surprise to the consinee.
     
  19. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Yeah, those suck.
     
  20. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Suppose the packages became separated in transit and the non-COD package showed up first. Would you "future" that package until the one with the COD showed up?