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<blockquote data-quote="1989" data-source="post: 232114" data-attributes="member: 10280"><p>I consider a damaged package something you can't tape and make presentable. (Like those accordion looking parcels) If the box still looks terrible after a tape job then I sheet as damaged. Give it to the clerk at night, if there is no damage to the product the clerk should rebox it. I'll deliver it the next day. </p><p> </p><p>In your Pottery Barn example I may sheet as damaged. There could be a piece or two missing and needs to be inspected. I don't write fallout on it unless I know for sure something is missing. Keep in mind when you sheet as damaged you arn't also refusing the package.</p><p> </p><p>You should fear LP if you deliver a box and there was a fall out, not if you didn't deliver it. I had one last week going to Sears it had about a 6 by 6 inch hole in it. No cardboard to push into place and tape over. Turns out there was no fallout. (box of dvd s) After the the clerk inspected it she reboxed it and was delivered the next day. The customer could have filed a claim saying a few dvd s were missing because of the hole.</p></blockquote><p></p>
[QUOTE="1989, post: 232114, member: 10280"] I consider a damaged package something you can't tape and make presentable. (Like those accordion looking parcels) If the box still looks terrible after a tape job then I sheet as damaged. Give it to the clerk at night, if there is no damage to the product the clerk should rebox it. I'll deliver it the next day. In your Pottery Barn example I may sheet as damaged. There could be a piece or two missing and needs to be inspected. I don't write fallout on it unless I know for sure something is missing. Keep in mind when you sheet as damaged you arn't also refusing the package. You should fear LP if you deliver a box and there was a fall out, not if you didn't deliver it. I had one last week going to Sears it had about a 6 by 6 inch hole in it. No cardboard to push into place and tape over. Turns out there was no fallout. (box of dvd s) After the the clerk inspected it she reboxed it and was delivered the next day. The customer could have filed a claim saying a few dvd s were missing because of the hole. [/QUOTE]
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