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Brown Cafe UPS Forum
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Concerned UPS customer, not employee
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<blockquote data-quote="chixu89" data-source="post: 243560" data-attributes="member: 11606"><p>Thanks a bunch for the responses.</p><p>I did just call and speak with a representative (surprised that there was live help at this hour), and he told me to check with my neighbors first. I will do that tomorrow for sure. He said if that doesn't work, the best thing to do is to (like you two said) call the shipper so they can start an investigation with UPS. </p><p> </p><p>Is there anything in the meantime I can do to solve this problem? Would it be a good idea to call the last point it was at according to the tracking service and ask for the driver?</p></blockquote><p></p>
[QUOTE="chixu89, post: 243560, member: 11606"] Thanks a bunch for the responses. I did just call and speak with a representative (surprised that there was live help at this hour), and he told me to check with my neighbors first. I will do that tomorrow for sure. He said if that doesn't work, the best thing to do is to (like you two said) call the shipper so they can start an investigation with UPS. Is there anything in the meantime I can do to solve this problem? Would it be a good idea to call the last point it was at according to the tracking service and ask for the driver? [/QUOTE]
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