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<blockquote data-quote="whenIgetthere" data-source="post: 1142757" data-attributes="member: 32741"><p>Would agree most of the time. Many years ago, a customer called to complain I had been rude, manager tried to give me a letter citing the customer had a video to prove I was rude. I knew the customer was lying thru her teeth, refused to sign the letter unless my manager went and watched the video first. He caved, went and watched and it proved the customer had in fact lied. No letter. But 99% of the time, I would agree.</p></blockquote><p></p>
[QUOTE="whenIgetthere, post: 1142757, member: 32741"] Would agree most of the time. Many years ago, a customer called to complain I had been rude, manager tried to give me a letter citing the customer had a video to prove I was rude. I knew the customer was lying thru her teeth, refused to sign the letter unless my manager went and watched the video first. He caved, went and watched and it proved the customer had in fact lied. No letter. But 99% of the time, I would agree. [/QUOTE]
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