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Customer concern
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<blockquote data-quote="cachsux" data-source="post: 1029604" data-attributes="member: 5529"><p>Do we still contact the shipper, the real customer, and ask what they want to or can help in doing to make service on that box? I bet they might give half a <img src="/community/styles/default/xenforo/smilies/group1/censored2.gif" class="smilie" loading="lazy" alt=":censored2:" title="Censored2 :censored2:" data-shortname=":censored2:" /> to keep their customer happy, not have to have the box RTS'd, have to reship it or hand out a refund to the customer.</p><p></p><p>Customer service on all levels folks. Bet everyone would GAF if it was our box. Just because some of us know better doesn't mean we let the others fail.</p></blockquote><p></p>
[QUOTE="cachsux, post: 1029604, member: 5529"] Do we still contact the shipper, the real customer, and ask what they want to or can help in doing to make service on that box? I bet they might give half a :censored: to keep their customer happy, not have to have the box RTS'd, have to reship it or hand out a refund to the customer. Customer service on all levels folks. Bet everyone would GAF if it was our box. Just because some of us know better doesn't mean we let the others fail. [/QUOTE]
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