Indecisi0n
Well-Known Member
What's in the box?
Customer help - left behind package overnight air
- Thread starter mrl72
- Start date
texan
Well-Known Member
Delivered On: Saturday, 01/07/2012 at 9:59 A.M.
Camera equipment (Video or photo) and the fact that its a sig required means its a NICE piece of equipment
$2 crap I order from Verizon with Saturday delivery (for free I might add) needs a signature.
Okay, its from B&H PHOTO, and when i ordered an $1800 camera from them it could have been DR'd. So seeing as its a Sig required I suspect it is a pretty expensive item. Thats all
UpstateNYUPSer(Ret)
Well-Known Member
mrl72, I would like to ask you a favor. Please call the toll free number (1-800-742-5877) and ask that a complimentary concern be sent to the center team for all that they did for you.
I'm glad things worked out for you. Dave.
I'm glad things worked out for you. Dave.
I'm glad you got it, I noticed the tracking number had "204" as the service level. That sounds like a Second Day Air instead of Next Day Air, I'm not sure. My son does video work, he buys a lot from that company. Thanks to everybody that tried to help our customer.
UpstateNYUPSer(Ret)
Well-Known Member
Scratch, the service level was 24, which is NDA signature required. The tracking number is not changed when they do a Saturday upgrade. The shipper will be charged the $10 Saturday air surcharge which I assume will be passed along to the consignee.
Is that not a "No charge" upgrade? I can't see the stickers well enough.
But, since We screwed it up, how does that fee then get passed on to the consignee? Had we not messed up in the first place he would have had it yesterday and there would have been no need for an upgrade
But, since We screwed it up, how does that fee then get passed on to the consignee? Had we not messed up in the first place he would have had it yesterday and there would have been no need for an upgrade
UpstateNYUPSer(Ret)
Well-Known Member
Those are regular Saturday stickers.
You're right--since the tracking number was not changed then there should be no upgrade fee charged.
You're right--since the tracking number was not changed then there should be no upgrade fee charged.
brownmonster
Man of Great Wisdom
Just a thought. When a customer calls the 800 number they should be asked to provide a zip code. The call should then be routed directly to the Center handling that zip. Lord knows there are enough people milling around the office all day that most inquiries could be handled alot faster then routing the calls through Outer Mongolia or Butte MT.
Johney
Well-Known Member
[video=youtube;ue1-lnHVkpQ]http://www.youtube.com/watch?v=ue1-lnHVkpQ[/video]
BURMDPsupe
Well-Known Member
"Does anyone know why the package wasn't delivered on Friday?"
Could be the driver that picked up the package did not make it back to the building before the air trailer left. Could have been mis-sorted and missed the air trailer and scanned as LIB.
M-
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cachsux
Wah
Thank you for your honesty and self responsibility.
AssistantSanta
Well-Known Member
So why is UPS so secretive about not giving any number but the 1800 pick ups?
menotyou
bella amicizia
How on earth will you blame the union for this?
brownmonster
Man of Great Wisdom
Because it always seems that just when the Supes get the pizza delivered the phone starts ringing off the hook.
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