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Customer help - left behind package overnight air
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<blockquote data-quote="mrl72" data-source="post: 923025" data-attributes="member: 39377"><p>Hey all</p><p></p><p>I understand this is more of an employee related site but was hoping to maybe get some help in regards to a package of mine (a very important one in fact) that was sent overnight next day air to arrive today. An exception was raised last night at 11:23PM stating "The package was left in a UPS facility. / Forwarded to the facility in the destination city." and no update since. I called UPS main line and was told it was still on schedule to receive today (tracking site says on schedule before 10:30am today) but again, nothing new in the status, not even arrived in local facility to me. Since the clock is ticking and no update has been posted I'm inclined to think that the package is still sitting at the origin facility, and therefore I may as well start being a bit proactive and seeing if this can be traced and upgraded to overnight saturday delivery, since I need the item tomorrow at the latest.</p><p></p><p>Tracking #: 1ZE6W3112404331421</p><p></p><p>Can anyone assist or give some help on how I can go about doing this? Speaking with a rep on the main UPS line really doesn't give me any more information.</p><p></p><p>Much obliged!</p></blockquote><p></p>
[QUOTE="mrl72, post: 923025, member: 39377"] Hey all I understand this is more of an employee related site but was hoping to maybe get some help in regards to a package of mine (a very important one in fact) that was sent overnight next day air to arrive today. An exception was raised last night at 11:23PM stating "The package was left in a UPS facility. / Forwarded to the facility in the destination city." and no update since. I called UPS main line and was told it was still on schedule to receive today (tracking site says on schedule before 10:30am today) but again, nothing new in the status, not even arrived in local facility to me. Since the clock is ticking and no update has been posted I'm inclined to think that the package is still sitting at the origin facility, and therefore I may as well start being a bit proactive and seeing if this can be traced and upgraded to overnight saturday delivery, since I need the item tomorrow at the latest. Tracking #: 1ZE6W3112404331421 Can anyone assist or give some help on how I can go about doing this? Speaking with a rep on the main UPS line really doesn't give me any more information. Much obliged! [/QUOTE]
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Customer help - left behind package overnight air
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