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Customer help - left behind package overnight air
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<blockquote data-quote="hondo" data-source="post: 923094" data-attributes="member: 8661"><p>The impression I've gotten is that is only done if say: the plane from NYC to Louisville on Thursday night, or from Louisville to FL Friday morning is cancelled; and there are 1000s of pieces (nationwide) that were to be delivered on Friday morning (service failures). It drastically increases the workload on Saturday drivers, but helps with what would be double the number of Monday air deliveries. Unfortunately if those Friday deliveries were going to businesses that are closed on Saturday, the consignees will not get their shipment until Monday. Unless they manage to contact the shipper, who can try to have a delivery change request made to another address.</p><p></p><p>If you're talking about a situation where a NDA made it to FL, and was attempted but not delivered (Not In/Closed/etc.) on Friday, then I believe the next delivery attempt will be Monday; unless the upgrade (with charge in this case) to Saturday is specifically requested.</p></blockquote><p></p>
[QUOTE="hondo, post: 923094, member: 8661"] The impression I've gotten is that is only done if say: the plane from NYC to Louisville on Thursday night, or from Louisville to FL Friday morning is cancelled; and there are 1000s of pieces (nationwide) that were to be delivered on Friday morning (service failures). It drastically increases the workload on Saturday drivers, but helps with what would be double the number of Monday air deliveries. Unfortunately if those Friday deliveries were going to businesses that are closed on Saturday, the consignees will not get their shipment until Monday. Unless they manage to contact the shipper, who can try to have a delivery change request made to another address. If you're talking about a situation where a NDA made it to FL, and was attempted but not delivered (Not In/Closed/etc.) on Friday, then I believe the next delivery attempt will be Monday; unless the upgrade (with charge in this case) to Saturday is specifically requested. [/QUOTE]
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Customer help - left behind package overnight air
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