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OLDMAN3
Guest
Have you Union rep with you and demand that you never have to interact with this jerk again. I have had 2 encounters like this over the years. It is in UPS's best interest that you never have to deal with him again.
Customer is always right, right
- Thread starter toonertoo
- Start date
MethodsMan
Well-Known Member
Thick skin. I've had to deal with a few fire breathers. We deal with the real world, in the real world there is great people and there is rotten ones.
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OLDMAN3
Guest
Spitting in the face is considered assault in many states. You may want to weigh the repercussions of filing charges... Likelihood of continued harassment, UPS changing your route to avoid farther contact etc. etc. Usually a quiet solution is best though.
What a complete jerk!
What a complete jerk!
It definetely is in their best interest. I know he called, and posted it in social media. I also Know I did not abuse his pkg. He says he wishes he had a video, so do I. It would show what a savage animal he was. I know on the internet you dont know me. I am the most kind person you would know. I dont know why, my Momma taught me to be that way. I wanted to kick his ass. Period. Instead I drove away in tears, all fricking day.
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OLDMAN3
Guest
Your kind demeanor comes through in your past postings. May God bless you.
soberups
Pees in the brown Koolaid
Words like "harassment", "hostile work enviorment" and "verbal abuse" need to be part of your vocabulary at this point.
If you have a customer who is harassing and verbally abusive, be assertive and inform your management team what is happening and that you will NOT set foot on that customers property any longer.
Good luck and hang in there.
If you have a customer who is harassing and verbally abusive, be assertive and inform your management team what is happening and that you will NOT set foot on that customers property any longer.
Good luck and hang in there.
Brownslave688
You want a toe? I can get you a toe.
So you're saying this mans packages will forever go immediately to will call from now on.
DriveInDriveOut
Inordinately Right
That's quite a smile.
I'd be afraid that dog would kiss me to death! Beautiful.
What breed is that? The ears look a little small to be a weimaraner.
scooby0048
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looks like blue dobie
Future
Victory Ride
Before even trying to deliver it, because it wasnt in "The best Of Shape" sheeted as missed....notify sup as 2 y it was missed
bleedinbrown58
That’s Craptacular
Seriously? Over a package??? People can be sooo friend'd up....
AKCoverMan
Well-Known Member
Tooner I am really sorry you had to deal with this idiot. In my life outside of UPS I umpire youth, high school and adult softball. I've officiated sports since I was a kid, it's something I really enjoy but I've certainly had the opportunity to watch far too many people go over the top bringing out the a-hole.
Of course, when your the umpire you can simply toss these kind of creeps out the game! As others have said I totally think you should do the next best thing: never visit this address again.
It's very sad that your center manager isn't bothering to even call you back. Hopefully your local will support you. I would write down a very detailed account of your encounter with this jerk wad complete with as many direct quotes of his verbal abuse and spitting (!!) on you. Provide this to management and the union. Either another driver will have to go to this location or everything goes to will call. But no way should you be expected to have anything to do with this address ever again.
As to why things he said about our company bother you.. I believe at the end of the day no matter how much the cubical dwellers try to friend it up people like you and me and many many others (yes even including some management!) value our company and our customers. We feel like we are more than just hired hands, we ARE the business. So an insult against our business is an insult against us.
Tomorrow, try not to fixate on this fool. I feel certain you have many customers who appreciate what you do for them and over the years have had many very positive experiences with grateful customers. This is a good time to reflect back on those people and forget this piece of work.
We had a similar incident with a guy who is one of those tool distributors out of his mobile tool store on wheels I'm sure you know the type. Peak season a year ago something went down involving a seasonal driver. Now, none of us set foot on the guys property. He was having to drive into the city to our center 40 miles each way to get his 10-25 boxes every other day. Finally he made a deal with a mechanic near his home to be a drop point for his stuff. Hopefully something like that happens in your center.
I hope your Friday goes well and you have a great weekend. Let us know what happens with deliveries to this location in the future.
She is a white Doby.
Did you file a police report?
Re-Raise
Well-Known Member
This ... Make it clear you feel returning to that stop would be UNSAFE.
You can't control the idiots in the world Tooner.. all you can control is how you let them affect you. Don't let this clown get to you
PASinterference
Yes, I know I'm working late.
Hey Tooner, Im off next week. Do you want me to go bust his knee caps? Seriously I wouldnt deliver to that add ever again. Sorry your mgmt team wont back you.
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