I got a message on the board today informing me I had been 'rude' at a stop 2 hrs ago. I'm a cover driver, and today I was doing the mall. I had 12 boxes on the hand cart and I went up to there back recieving door, hit the buzzer and waited for the door to open... waited for awhile.. hit the buzzer again... waited, buzzed, waited, buzzed... When your standing there waiting for the door to be opened, time seems to drag, but i was honestly there for a good 2 minutes easy just standing there... SOOOO I head for the service hall entrance, enter the mall, go down a ways turn the corner and down some more mall I go. I get to the stop, roll the cart through to the back, unload everything back in the recieving area where I have always put them, came out, got a signature, asked for her last name, said thanks typed it in, and I left. I was annoyed at the fact they could'nt take 4 seconds to open the back door, but I never said anything about it, got the signature and left. Well when the call came in, the store manager stated that the ups driver was banging on the back door trying to break in, that he looked like a blur coming into the store and went to the back of the store 'where people are not allowed to go without management, and that he shoved the board in the a little girls face and forced her to sign... WOW! The story just kept building up... my favorite part was the 'little girl' who i was mean to and forced to sign the bored... the little girl is in her mid 30's I'd say, she had a customer, she rang the girl up handed her the reciept and then handed her the board to sign... So what do you do? Should I confront the manager of the store and ask her what her problem is? Managment will not back me for 2 seconds, customer good driver bad... So what do you do?