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Brown Cafe UPS Forum
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Customers: How NOT to get your delivery
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<blockquote data-quote="Orthello" data-source="post: 1255373" data-attributes="member: 51681"><p>Had a customer compliant because they weren't getting the freight some computer told they were getting. They called the center and said I was holding there packages because of the snow(even though I delivered 14 big boxes that day). My manager corrected them that didn't hold back any freight. Also... To my surprise. Said if your entrance is unsafe I wouldn't want my driver to get hurt... So you better clear an entrance. Sometimes our managers do have our backs!</p></blockquote><p></p>
[QUOTE="Orthello, post: 1255373, member: 51681"] Had a customer compliant because they weren't getting the freight some computer told they were getting. They called the center and said I was holding there packages because of the snow(even though I delivered 14 big boxes that day). My manager corrected them that didn't hold back any freight. Also... To my surprise. Said if your entrance is unsafe I wouldn't want my driver to get hurt... So you better clear an entrance. Sometimes our managers do have our backs! [/QUOTE]
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Customers: How NOT to get your delivery
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