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customers opening package before they sign for them?
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<blockquote data-quote="trplnkl" data-source="post: 772872" data-attributes="member: 13254"><p>I got burned doing just that. Box was bent on two corners, consignee wanted to inspect it as I stood there watching. He said the product looked fine and signed. Later the consignee call in saying things were missing and that he didn't check for anything but damage while I was there. After arguing with my center manager for a while he backed me up on the issue. After that there was a notation in the DIAD for that stop that all packages had to be verified by driver and consignee before leaving the package. This guy had already claimed two previous times that he received packages with missing product from different shippers.</p><p> As said above, if a sign is required...get signature and leave.</p></blockquote><p></p>
[QUOTE="trplnkl, post: 772872, member: 13254"] I got burned doing just that. Box was bent on two corners, consignee wanted to inspect it as I stood there watching. He said the product looked fine and signed. Later the consignee call in saying things were missing and that he didn't check for anything but damage while I was there. After arguing with my center manager for a while he backed me up on the issue. After that there was a notation in the DIAD for that stop that all packages had to be verified by driver and consignee before leaving the package. This guy had already claimed two previous times that he received packages with missing product from different shippers. As said above, if a sign is required...get signature and leave. [/QUOTE]
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customers opening package before they sign for them?
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