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Brown Cafe UPS Forum
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Damage Claim
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<blockquote data-quote="trplnkl" data-source="post: 488366" data-attributes="member: 13254"><p>What you need to do is call the shipper back and tell them you paid them for an undamaged table, you expect to have one. </p><p> UPS will not even deal with you on this and don't let the shipper tell you different. You have to make the shipper responsible to you, they have to make UPS responsible to them. If UPS denies the damage claim for insufficient packing, that is between UPS and your shipper. </p><p></p><p> one other thing, until this is all settled , keep all your packaging, inside and out.</p></blockquote><p></p>
[QUOTE="trplnkl, post: 488366, member: 13254"] What you need to do is call the shipper back and tell them you paid them for an undamaged table, you expect to have one. UPS will not even deal with you on this and don't let the shipper tell you different. You have to make the shipper responsible to you, they have to make UPS responsible to them. If UPS denies the damage claim for insufficient packing, that is between UPS and your shipper. one other thing, until this is all settled , keep all your packaging, inside and out. [/QUOTE]
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