Lately I've had so many more damaged packages loaded in the trucks. It's getting old. Why do preloaders keep loading them in the truck day after day? Some of the packages have been just too embarrassingly damaged to deliver so I refuse to deliver them. When I went through driver school we were taught not to deliver them. Until recently I've been bending this rule so far but lately the damages have gotten so out of hand that I can't help but wonder how we don't lose more customers. I get so many bent, warped, crushed, opened (that is probably the most annoying one), twisted, torn, and hole riddled packages on all of the routes that I run. I have been sheeting them as damaged and bringing them back. There is no reason why any of these packages should ever make it onto a delivery truck. I believe the best way to solve a problem is to start at the source. The sources and their solutions are as follows.... 1) Customer counters, including the UPS stores, should not accept a package that is damaged or likely to be damaged in transit 2) Drivers shouldn't pickup packages that are damaged or likely to get damaged during transit 3) Packages that are open should be taped up as soon as they are seen 4) Preloaders (and anyone on other shifts) should never load a damaged or opened package Yes, even packages that are perfectly packaged can get damaged in transit but the more packges that are packed properly the less damages we'll have. I think this rant is justified. I'm tired of packages falling apart in front of the customers. That is if they hadn't fallen apart already as the preloader had loaded it. Anyone ever have the contents of a package fall out and hit the ground right in front of the customer? I'm sure just about everyone has. Sucks doesn't it? My goal lately has been to avoid these situations by taking all of the damaged packages off in the morning if I can spot them. While on the route I've been trying to remember to inspect them for a few seconds before leaving the truck.