I got word today that my center just lost their biggest shipping account to FedEx. This place is a major manufacturer of medical equipment used all around the world. They ship out about 4 semi trailers everyday, about 40% of that is NDA. I don't even want to imagine what the fallout is going to be when it is all said and done. Rumor has it that the local sort is going to lose 9 part-timers and they are going to eliminate 2 feeder routes. The thing is FedEx has been dying to get this account for years, even undercutting us by a significant amount. I was always told that they much preferred UPS because of our far superior service. This just makes me wonder what the hell happened? Has anyone else had a major shipper leave their center? What happened there when they did? I'm curious.