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dealing with center managers
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<blockquote data-quote="dudebro" data-source="post: 235569" data-attributes="member: 11234"><p><span style="color: Blue">No. Sure it does. Part of the center standard is the "to/from" part of the day, listing the miles and hours to get to and from the area, which is apart from delivery and pickup on area. THEN we note the mileage of the on area travel and whether it's in 25, 35, or 65 mph zones and there's an allowance for each of those. </span></p><p><span style="color: Blue">The reason you may have heard this, though, there's that 10% of drivers who decide they're going to "take the observer for a ride". I usually start waving to people. When the driver asks if I know that person, I usually answer, "Well, I've seen him on his porch 4 times today so I feel like I know him". The six hundred miles we travel THIS day will NOT affect the study, because we'll go back and try to figure out how far the driver SHOULD have gone, and like I said before, now you're up to the mercy of the observer's experience, and legitimate route conditions could be missed. So when asked, some observers just say mileage doesn't matter to try to discourage this behavior, it wastes everyones time and can lead to a bad allowance. Same with "flagging" pickup stops. You know, the driver has the customer leave a NDA letter in the second floor window IF they have anything, otherwise the driver knows to sheet the stop and keep driving. I tell drivers not to do this because when the secretary forgets to put the letter there and gets his or her butt chewed out the next morning, what do you think they'll say. "I put it in the window but he never came". I can tell this goes on when I follow the driver to the stop and the customer asks "What are you doing up here, I didn't put out the letter" and the driver is trying to discretely point his thumb at me. Please. No games. Do the route like the methods tell you to when you're on a time study. We disallow all the other stuff.</span></p></blockquote><p></p>
[QUOTE="dudebro, post: 235569, member: 11234"] [COLOR=Blue]No. Sure it does. Part of the center standard is the "to/from" part of the day, listing the miles and hours to get to and from the area, which is apart from delivery and pickup on area. THEN we note the mileage of the on area travel and whether it's in 25, 35, or 65 mph zones and there's an allowance for each of those. The reason you may have heard this, though, there's that 10% of drivers who decide they're going to "take the observer for a ride". I usually start waving to people. When the driver asks if I know that person, I usually answer, "Well, I've seen him on his porch 4 times today so I feel like I know him". The six hundred miles we travel THIS day will NOT affect the study, because we'll go back and try to figure out how far the driver SHOULD have gone, and like I said before, now you're up to the mercy of the observer's experience, and legitimate route conditions could be missed. So when asked, some observers just say mileage doesn't matter to try to discourage this behavior, it wastes everyones time and can lead to a bad allowance. Same with "flagging" pickup stops. You know, the driver has the customer leave a NDA letter in the second floor window IF they have anything, otherwise the driver knows to sheet the stop and keep driving. I tell drivers not to do this because when the secretary forgets to put the letter there and gets his or her butt chewed out the next morning, what do you think they'll say. "I put it in the window but he never came". I can tell this goes on when I follow the driver to the stop and the customer asks "What are you doing up here, I didn't put out the letter" and the driver is trying to discretely point his thumb at me. Please. No games. Do the route like the methods tell you to when you're on a time study. We disallow all the other stuff.[/COLOR] [/QUOTE]
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