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Dear Customers: We Apologize for the Poor Service
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<blockquote data-quote="DontThrowPackages" data-source="post: 1239022" data-attributes="member: 42215"><p>This was a calculated decision. They got rid of the basic skills because the "Type" of employee they were looking to hire couldn't pass the test. So what you have now are kids coming to work in their "fast and furious" cars, not knowing how to read a the map, mis-delivering packages two streets off, customers cautious about opening their front doors to them, talking on their cell phones every 10 minutes slowing down their productivity and doing dex 8 on PU's in order to catch up on their day. I have never in my time here heard so many customer tell me, " How come nobody came by yesterday?" And too bad for you if you're a small shipper and the company decided you're not shipping enough. You'll get your regular PU cancelled without even a courtesy call. This time it was a receptionist. She was held at fault because a important, time sensitive, package wasn't pu'd because they were cancelled abruptly. If she tearing up talking to me about it, then I sure she must have been a mess all morning. MONEY FIRST!</p></blockquote><p></p>
[QUOTE="DontThrowPackages, post: 1239022, member: 42215"] This was a calculated decision. They got rid of the basic skills because the "Type" of employee they were looking to hire couldn't pass the test. So what you have now are kids coming to work in their "fast and furious" cars, not knowing how to read a the map, mis-delivering packages two streets off, customers cautious about opening their front doors to them, talking on their cell phones every 10 minutes slowing down their productivity and doing dex 8 on PU's in order to catch up on their day. I have never in my time here heard so many customer tell me, " How come nobody came by yesterday?" And too bad for you if you're a small shipper and the company decided you're not shipping enough. You'll get your regular PU cancelled without even a courtesy call. This time it was a receptionist. She was held at fault because a important, time sensitive, package wasn't pu'd because they were cancelled abruptly. If she tearing up talking to me about it, then I sure she must have been a mess all morning. MONEY FIRST! [/QUOTE]
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Dear Customers: We Apologize for the Poor Service
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