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Delivering After 7:00
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<blockquote data-quote="browniehound" data-source="post: 1186629" data-attributes="member: 4653"><p>The people at the top simply don't get it or choose to ignore how we are perceived by the public and what our reputation really is. They believe we are perceived as having industry leading service provided by well-dressed, clean-cut, courteous and professional drivers that are supervised by people with highest degree of integrity.</p><p>The reality is most customers see us as rude a-holes that kick and throw their packages, cut them off in traffic, park where they please who drive and run around like maniacs.</p><p>How many times have you heard "you guys are always in a rush" or "get out of the way of the UPS driver he'll get fired if he doesn't finish his route on time"? I think that says it all.</p><p>Who wants to be perceived like that? If it were my business I wouldn't want my employees acting like that.</p><p></p><p></p><p>Almost forgot : safety first</p></blockquote><p></p>
[QUOTE="browniehound, post: 1186629, member: 4653"] The people at the top simply don't get it or choose to ignore how we are perceived by the public and what our reputation really is. They believe we are perceived as having industry leading service provided by well-dressed, clean-cut, courteous and professional drivers that are supervised by people with highest degree of integrity. The reality is most customers see us as rude a-holes that kick and throw their packages, cut them off in traffic, park where they please who drive and run around like maniacs. How many times have you heard "you guys are always in a rush" or "get out of the way of the UPS driver he'll get fired if he doesn't finish his route on time"? I think that says it all. Who wants to be perceived like that? If it were my business I wouldn't want my employees acting like that. Almost forgot : safety first [/QUOTE]
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