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Delivering to customers later out of spite
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<blockquote data-quote="upssouth" data-source="post: 1435345" data-attributes="member: 36962"><p>I deliver to a major bank headquarters. Deliver everything to the 2 mail room guys who come out with a cart for their stuff then I go inside to del link. One guy really cares for air and ground while the other doesn't care bc he's part time and leaves at 12. He refused to put light boxes on his cart after me saying those are ready..he stood there in a mocking position and I reminded him I'm helping you out with air and ground I'd appreciate it if you help me out. He got mad and walked off, then someone who actually works at bank was looking for his package. I explained to him that he was very lucky he was getting his package today bc the mail room guy wanted me to not receive any packages due to his temper tantrum. All the mail guy would say was shut it over and over again. He cursed at me, not 1st time and I refuse to also use the same language. </p><p></p><p>When I went back for pickups I laid into the other mail guy about his coworker and the fact that if he pulls that stunt again where he won't touch the packages that are on their property I'm scanning them all refused and putting them back in the truck. Needless to say we have had no issues since and mail guy won't speak to me..just the way I like it. Other mail guy is happy, I'm happy, customers expecting pkgs are happy.</p><p></p><p>Don't be a pushover. Lay down the law</p></blockquote><p></p>
[QUOTE="upssouth, post: 1435345, member: 36962"] I deliver to a major bank headquarters. Deliver everything to the 2 mail room guys who come out with a cart for their stuff then I go inside to del link. One guy really cares for air and ground while the other doesn't care bc he's part time and leaves at 12. He refused to put light boxes on his cart after me saying those are ready..he stood there in a mocking position and I reminded him I'm helping you out with air and ground I'd appreciate it if you help me out. He got mad and walked off, then someone who actually works at bank was looking for his package. I explained to him that he was very lucky he was getting his package today bc the mail room guy wanted me to not receive any packages due to his temper tantrum. All the mail guy would say was shut it over and over again. He cursed at me, not 1st time and I refuse to also use the same language. When I went back for pickups I laid into the other mail guy about his coworker and the fact that if he pulls that stunt again where he won't touch the packages that are on their property I'm scanning them all refused and putting them back in the truck. Needless to say we have had no issues since and mail guy won't speak to me..just the way I like it. Other mail guy is happy, I'm happy, customers expecting pkgs are happy. Don't be a pushover. Lay down the law [/QUOTE]
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Delivering to customers later out of spite
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