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UPS Discussions
Dell drops UPS, will use rivals
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<blockquote data-quote="Anonymous CSA" data-source="post: 206262"><p>Having worked in customer service for UPS, I can testify that Dell customers got special consideration, and that special procedures were in place for Dell, such as no "alt address" DCR's, for example. Some of the nastiest callers one could dread having were from Dell customer's who demanded a second delivery attempt when one had already been made that day. On top of that, Dell computers suck, and their tech support call centers in India suck too.</p></blockquote><p></p>
[QUOTE="Anonymous CSA, post: 206262"] Having worked in customer service for UPS, I can testify that Dell customers got special consideration, and that special procedures were in place for Dell, such as no "alt address" DCR's, for example. Some of the nastiest callers one could dread having were from Dell customer's who demanded a second delivery attempt when one had already been made that day. On top of that, Dell computers suck, and their tech support call centers in India suck too. [/QUOTE]
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Dell drops UPS, will use rivals
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