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<blockquote data-quote="JonFrum" data-source="post: 772224" data-attributes="member: 18044"><p>We've had customer complaints about doors being "sprung" because the driver forced a door shut with a package inside. And we've had doors not forced shut, so they were damaged by the blowing wind.</p><p> </p><p>But we have also had a driver accused of damaging a door that he didn't damage. It turns out, after much grief, other people were working at the home and they damaged the door. The homeowner blamed UPS though.</p><p> </p><p>If you have a company policy of opening doors, walking across lawns, etc, you open yourself to liability if something goes wrong, or if a homeowner is a golddigger and thinks UPS has deep pockets.</p><p> </p><p>We had a driver cross a lawn in winter and put his foot through the swimming pool cover that was hidden under the snow. These things happen.</p><p> </p><p>It's best to treat other people's property as if it's other people's property. That's also the law.</p></blockquote><p></p>
[QUOTE="JonFrum, post: 772224, member: 18044"] We've had customer complaints about doors being "sprung" because the driver forced a door shut with a package inside. And we've had doors not forced shut, so they were damaged by the blowing wind. But we have also had a driver accused of damaging a door that he didn't damage. It turns out, after much grief, other people were working at the home and they damaged the door. The homeowner blamed UPS though. If you have a company policy of opening doors, walking across lawns, etc, you open yourself to liability if something goes wrong, or if a homeowner is a golddigger and thinks UPS has deep pockets. We had a driver cross a lawn in winter and put his foot through the swimming pool cover that was hidden under the snow. These things happen. It's best to treat other people's property as if it's other people's property. That's also the law. [/QUOTE]
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